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Craftmaster Furniture - Sorry quality no customer service

Craftmaster Furniture - Sorry quality no customer service
Craftmaster Furniture - Sorry quality no customer service
Seller Big Sandy or Craftmaster will make this right.Craft master a used us of manipulation photos
1.5
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Product or Service Quality
Style and Design
Warranty
#1314766
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Craftmaster Furniture - Hope understand and consider this. Thank you
I would greatly appreciate an exchange, for me it's uncomfortable as well as itchy my feet don't reach the floor, I can't sit all the way back. It doesn't even have to be the same style. I'm the only one loosing money on this deal, they can resell this one and give me...
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Anonymous
klh

So you are saying you didn't have income and rushed to buy an expensive sofa? That doesn't even make sense. It also sounds like you didn't even try it out before you bought it...

#1308431
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1. The material is very hot and itchy 2. The cushions never stay in place. 3. The most uncomfortable couch! It's itchy, back cushions uncomfortable. 4. Americana Barn will not exchange it so I've been unhappy with this purchase every day not to mention it cost...
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I liked
  • Fabric
  • Quality
#1307288
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Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
Craftmaster Furniture - Poor Quality High Price
I bought a sofa, chair and ottoman in March of 2016. I told the sales person that I have large teenage boys and dogs. Didn’t receive everything till in April as they had to order ottoman. The cushions and the fabric are extremely bad quality. This furniture looks like...
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I didn't like
  • Quality of their furniture
  • Upholstery
  • Quality
#1253907
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We bought a Craftmaster chair and ottoman on 11/11/2011 - just from normal use (it is in the TV room) the material on the ottoman and all the cushions has worn through. I have to replace this whole piece. The material used is so thin - it should NEVER have been used...
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#1246298
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Craftmaster Furniture - Horrible warranty, horrible quality of fabric
Craftmaster Furniture - Horrible warranty, horrible quality of fabric
We have been trying for 3 years to get our Craftmaster furniture repaired. We purchased the warranty and the recommended cleaning products. We had a claim where we needed to have a spot cleaned and the warranty company sent someone to look. She used scissors to cut...
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1.5
#1221116
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We purchased a couch, love seat and a chair and a half in Aug 2017. I'm located roughly an hour from the factory. It took 8 weeks for delivery after being told 5 weeks. Once the set arrived we noticed the chair and a half had mis-matched legs, stains on the back and a...
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1.6
Hiddenite, North Carolina
#1196138
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I bought a Sofa last year and it has three cushions and only two match. The middle cushion is no where near the size it should be. I have bought a lot of furniture in my days but I never have experienced such poor quality ever. The middle cushion on this particular...
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2.0
Hiddenite, North Carolina
I didn't like
  • Quality of their furniture
#1179655
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Pitched items and cushions were defective after 18 months. They have a 5-year warranty. Had replacement cushion inserts sent. They sent the wrong cushion for the loveseat. Now the claim they do not make them anymore. So I am stuck with a loveseat with only one cushion...
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1.5
#1142810
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Contact Craftmaster Furniture

Mailing Address:
Craftmaster Furniture Inc.
221 Craftmaster Road
Hiddenite, North Carolina 28636-9309
United States
Phone:
(828) 485-2610
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Craftmaster Furniture Products and Services

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Craftmaster Furniture - Craftmaster is cheap overpriced junk!

Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Frame with 7 year warranty broke after 2 years.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Hiddenite, North Carolina
#1128880
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