Latest review first
Craftmaster Furniture - Sorry quality no customer service
Seller Big Sandy or Craftmaster will make this right.Craft master a used us of manipulation photos
I would greatly appreciate an exchange, for me it's uncomfortable as well as itchy my feet don't reach the floor, I can't sit all the way back. It doesn't even have to be the same style. I'm the only one loosing money on this deal, they can resell this one and give me...Read more
1. The material is very hot and itchy 2. The cushions never stay in place. 3. The most uncomfortable couch! It's itchy, back cushions uncomfortable. 4. Americana Barn will not exchange it so I've been unhappy with this purchase every day not to mention it cost...Read more
I bought a sofa, chair and ottoman in March of 2016. I told the sales person that I have large teenage boys and dogs. Didn’t receive everything till in April as they had to order ottoman. The cushions and the fabric are extremely bad quality. This furniture looks like...Read more
We bought a Craftmaster chair and ottoman on 11/11/2011 - just from normal use (it is in the TV room) the material on the ottoman and all the cushions has worn through. I have to replace this whole piece. The material used is so thin - it should NEVER have been used...Read more
We have been trying for 3 years to get our Craftmaster furniture repaired. We purchased the warranty and the recommended cleaning products. We had a claim where we needed to have a spot cleaned and the warranty company sent someone to look. She used scissors to cut...Read more
We purchased a couch, love seat and a chair and a half in Aug 2017. I'm located roughly an hour from the factory. It took 8 weeks for delivery after being told 5 weeks. Once the set arrived we noticed the chair and a half had mis-matched legs, stains on the back and a...Read more
I bought a Sofa last year and it has three cushions and only two match. The middle cushion is no where near the size it should be. I have bought a lot of furniture in my days but I never have experienced such poor quality ever. The middle cushion on this particular...Read more
I didn't like
- Quality of their furniture
Pitched items and cushions were defective after 18 months. They have a 5-year warranty. Had replacement cushion inserts sent. They sent the wrong cushion for the loveseat. Now the claim they do not make them anymore. So I am stuck with a loveseat with only one cushion...Read more
Craftmaster Furniture - Craftmaster is cheap overpriced junk!
Frame with 7 year warranty broke after 2 years.
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